Frequently Asked Questions
Everything you need to know about your favorite western wear and denim.
How do I determine my correct size in Rock & Roll Denim jeans?
We recommend referring to our comprehensive Size Guide located on each product page. Our denim typically runs true to size, but please note that styles with higher stretch content may offer a more flexible fit than our 100% cotton vintage styles.
What is your return policy for online orders?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that clearance items are considered final sale and are not eligible for return or exchange.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Shipping times vary by location, but most domestic customers receive their packages within 3-7 business days via standard ground shipping.
Do you offer international shipping?
Yes, we ship to select international countries. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of the package.
How should I care for my denim to ensure it lasts?
To preserve the color and integrity of the fabric, we recommend washing your jeans inside out in cold water with a mild detergent. Hang drying is preferred to prevent shrinkage and maintain the elasticity of our stretch denim.
Can I change or cancel my order after it has been placed?
Because we strive to process orders as quickly as possible, we have a very limited window for changes. Please contact our customer support team immediately, and we will do our best to assist you before the order reaches our warehouse.